Terms of Service
Last updated: May 7, 2026
By using Tepuy Pay, you agree to these Terms. Please read carefully before using our platform.
1. About Tepuy Pay
Tepuy Pay LLC is a licensed Money Services Business registered with FinCEN (MSB #MRX26-00004919), incorporated in Florida, USA (EIN: 42-1922869). We provide international money transfer services from the United States to Venezuela.
2. Eligibility
- Must be 18 years of age or older
- Must be located in the United States
- Must provide valid government-issued ID
- Must not be on any US sanctions or prohibited persons list
3. Services
- Zelle transfers: Send USD via Zelle for delivery to Venezuela
- USDT transfers: Send USDT (TRC20) for delivery to Venezuela
- Card payments: Pay via Stripe credit/debit card
- Pago Movil: Delivery of bolivares to Venezuelan bank accounts
4. Fees
- Zelle: 2% of transaction amount
- USDT: 2.5% of transaction amount
- Pago Movil: 1.5% of transaction amount
- Credit/Debit Card: 4.4% + $0.30 USD
5. Transaction Limits (KYC-based)
- Basic (Level 1): $500/day, $2,000/month, $200/transaction
- Verified (Level 2): $3,000/day, $15,000/month, $1,000/transaction
- Premium (Level 3): $10,000/day, $50,000/month, $5,000/transaction
6. KYC and Compliance
As a federally registered MSB we are required to verify identity of all users, monitor transactions for suspicious activity, and report to FinCEN under the Bank Secrecy Act. We may file Suspicious Activity Reports (SARs) when required.
7. Prohibited Activities
- Money laundering or financing illegal activities
- Transactions involving sanctioned individuals or entities
- Fraud, deception, or providing false information
- Structuring transactions to avoid reporting requirements
8. Cancellations and Refunds
- Cancellations may be requested before payment confirmation
- Refunds processed within 3-5 business days
- Stripe card fees are non-refundable once processed
- Contact: support@tepuyglobal.net
9. Limitation of Liability
Tepuy Pay liability is limited to the transaction amount. We are not liable for delays caused by recipient banks, losses due to incorrect recipient information, or service interruptions from third-party processors.
10. Governing Law
These Terms are governed by the laws of the State of Florida, USA. Disputes shall be resolved in the courts of Osceola County, Florida.
11. Contact